"There is an art in silence, and there is an eloquence in it,
too."
Being a good listener is a forgotten art that is simply magic in selling. Show people you are sincerely interested in what they are saying; give them all the eager attention and appreciation that they crave and are so hungry for, but seldom get.
Here's how you can develop the art of listening:
• Look people straight in the eyes when they are talking.
• Give them your undivided attention. This communicates that you think what they have to say is important.
• Listen to what people are actually saying.
• When you really listen, it makes any questions you ask more productive; you will uncover what they are not saying.
• When you uncover what they are not saying, you have helped them discover what they needed to say, but didn't know how.
Become a good listener.
Being a good listener is a forgotten art that is simply magic in selling. Show people you are sincerely interested in what they are saying; give them all the eager attention and appreciation that they crave and are so hungry for, but seldom get.
Here's how you can develop the art of listening:
• Look people straight in the eyes when they are talking.
• Give them your undivided attention. This communicates that you think what they have to say is important.
• Listen to what people are actually saying.
• When you really listen, it makes any questions you ask more productive; you will uncover what they are not saying.
• When you uncover what they are not saying, you have helped them discover what they needed to say, but didn't know how.
Become a good listener.
